Checkout FAQ

What countries do you ship to?

Orders placed at this website are shipped to USA & Canada.

Please visit our Australian website for shipping to Australia, New Zealand, Asia, Europe, Africa and Middle East

How much is shipping?

Shipping is free anywhere in Australia.

Shipping costs $45.00 everywhere else.

For free shipping in the USA and Canada, please visit our US website.

How long does shipping take?

Orders will be dispatched same day when received by 12pm on a business day, unless you are notified otherwise at the time of your order. 

Australian orders ship for free via Australia Post, Couriers Please, or TNT.

DHL Express is used for international orders with tracking. A flat rate of $45 will be charged to ship internationally to most destinations – your shipping cost will be quoted at checkout. 

Can I return or exchange my order?

Yes. Please see our Shipping & Returns policy page for more details on returns.

Who can I call if I have questions?

Please click here to send us an email and we will try to get back to you within 1-business day.